As a courtesy to other guests and to ensure that my schedule runs smoothly for everyone, please respect the following policies:

 

 

- Walk-ins Welcome,

Appointments Encouraged! -

This ensures that you will be able to get in with me without waiting. Appointments can be made online at: 

https://www.styleseat.com/NailsByCaroline

 

 

If you are unable to honor your scheduled appointment

please call with a 24 HOUR notice!

 

 

- Arrive about 5-10mins early -

so you have time to fill out a Guest Card. This is so I may give you the best service possible, as well as keep you up-to-date on specials and salon happenings.

 

 

- Late Arrivals -

Appts will be held for 15mins. After this grace period I will consider you as a NO SHOW, and the appt may be given away.  Please note that your tardiness will determine the length of your treatment, and you will be responsible for the FULL service price. Your service will end accordingly so that the next guest is not delayed. This also applies to same-day-appts.

 

 

- NO SHOWS -

If you miss an appt that you didn't cancel with 24hr notice, and didn't show up for, I reserve the right to charge a $15 service fee in addition to requiring a non-refundable deposit on your next appointment. This policy also applies to same-day-appointments.

 

 

- Avoid Shaving Your Legs -

at least 24hrs before your pedicure, as this will reduce irritation.

 

 

- Services will not be performed if you have ANY of the following:

• Open cuts/sores on the treatment area.

• Signs of a nail infection, fungus, or wart, without the written concent of a licensed podiatrist.

• If you have a cold/flu or other contagious disease.

If you are unsure, please contact me at least 12hrs before your appt, and I will let you know if the service can legally and safely be performed.

 

 

- Children -

I love to do childrens nails! However, unattended children in the salon are disruptive and dangerous. We have many products that are harmful if injested or applied to unprotected skin. If you have children who are not receiving nail services, please keep them safe and leave them at home with a sitter.

 

 

- Cell Phones -

Please be respectful of the guests around you who are trying to relax during their services. Set your phone on vibrate, and use a moderate speaking voice if you need to take a call. HANDS FREE devices are strongly encouraged so you don't contaminate your nails with oils. Ideally, phones/devices should be kept in your purse during treatment times, so I don't have to repeatedly wait for your hands, ultimately slowing down the service.

 

 

- Payment -

• Cash

• Credit cards

• Checks are to be made payable to myself.

A $25 fee is applied to ALL returned checks, NO exceptions!

Be sure you have your payment with you when you come into the salon, as you will not be allowed to "run to the car" after the service is performed. 

 

 

- Gratuities -

Never expected, but always appreciated!

(15-20% of the total bill is customary)

 

 

- BE ADVISED -

My prices are not negotiable, and payment must be made at time of service. NO exceptions! 

 

 

 

- I reserve the right to refuse service to anyone -

• Anyone w/ a nail condition I suspect may be contagious.

• Anyone with open or infected wounds on the treatment area..

• Anyone in poor health that I suspect may be contagious (colds/flu included), or may be further harmed by my services..

• Anyone 15+ mins late.

• Anyone rude, mean, or disrespectful...

 

 

For more information, please follow the link below...